Privacy Policy
Your privacy matters to us at World Info Bridge
Last updated: January 15, 2025
1. Information We Collect
At World Info Bridge, we collect information to provide you with better career development services in oil pricing and trading. The types of information we gather include personal details you provide directly, technical data from your interactions with our platform, and professional information related to your learning progress.
Personal Information
- Name, email address, and contact information when you register
- Professional background and career goals you share with us
- Payment information when you enroll in our programs
- Communication preferences and feedback you provide
- Profile information including experience level and learning objectives
Usage Data
- Course completion rates and learning progress metrics
- Time spent on different sections of our platform
- Device information and browser specifications
- IP address and general location data
- Pages visited and features accessed during your sessions
2. How We Use Your Information
We use the information we collect to enhance your learning experience and provide personalized career development guidance. Your data helps us understand how to better serve professionals entering the oil pricing and trading industry.
We never sell your personal information to third parties. Your educational journey and professional development remain confidential and secure with us.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Course delivery and progress tracking | Account information, learning progress | Contract performance |
| Personalized learning recommendations | Usage patterns, course history | Legitimate interest |
| Customer support and communications | Contact details, support inquiries | Contract performance |
| Platform improvement and analytics | Aggregated usage data | Legitimate interest |
3. Information Sharing and Disclosure
We maintain strict policies about when and how we share your information. Most of the time, your data stays within our secure systems. However, there are specific circumstances where limited sharing may occur to support your learning experience or meet legal requirements.
Service Providers
We work with carefully selected service providers who help us deliver our educational platform. These include payment processors, email service providers, and cloud hosting services. All service providers sign strict confidentiality agreements and can only use your data for the specific services they provide to us.
Legal Requirements
In rare cases, we may need to disclose information to comply with legal obligations, protect our rights, or ensure the safety of our users. This might include responding to court orders, legal processes, or addressing security concerns. We will always notify you when legally permitted to do so.
4. Data Security and Protection
Protecting your information is one of our top priorities. We implement multiple layers of security to keep your personal and educational data safe from unauthorized access, alteration, or disclosure.
- Advanced encryption for data transmission and storage
- Regular security audits and vulnerability assessments
- Access controls limiting who can view your information
- Secure backup systems with redundant protection
- Employee training on data protection best practices
- Incident response procedures for any security concerns
While we implement industry-leading security measures, no system is completely foolproof. We continuously monitor and update our security practices to stay ahead of emerging threats.
5. Your Rights and Choices
You have significant control over your personal information and how we use it. We believe transparency and user control are essential elements of responsible data handling. Here are the rights available to you regarding your personal data.
Access and Portability
You can request a copy of all personal information we hold about you. This includes your account details, learning progress, and any communications you've had with our support team. We'll provide this information in a commonly used, machine-readable format within 30 days of your request.
Correction and Updates
If any of your personal information is incorrect or outdated, you can update it directly through your account settings or contact our support team. We encourage you to keep your information current to ensure you receive the best possible learning experience.
Deletion Rights
You have the right to request deletion of your personal information, subject to certain limitations. We may need to retain some data for legal compliance or legitimate business purposes, but we'll delete everything else within 60 days of your request.
6. Data Retention and Storage
We retain your information only as long as necessary to provide our services and meet legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | Duration of account plus 2 years | Service provision and legal compliance |
| Learning progress data | 5 years after course completion | Certification verification and support |
| Payment information | 7 years | Tax and financial regulatory requirements |
| Marketing communications | Until unsubscribe or 3 years | Consent-based marketing |
7. International Data Transfers
Our primary operations are based in the Czech Republic, but we may transfer your data to other countries to provide our services effectively. This includes transfers to service providers in the European Union and other countries with adequate data protection standards.
When we transfer data outside the European Economic Area, we ensure appropriate safeguards are in place. These include standard contractual clauses approved by the European Commission, adequacy decisions, or other legally recognized transfer mechanisms.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, track your learning progress, and provide personalized recommendations.
Types of Cookies We Use
- Essential cookies for basic platform functionality
- Performance cookies to understand how you use our site
- Functional cookies to remember your preferences
- Analytics cookies to improve our services
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our platform.
9. Children's Privacy
Our services are designed for professionals and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from someone under 18, we will delete that information immediately.
If you believe we have collected information from someone under 18, please contact us immediately so we can address the situation appropriately.
10. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We'll notify you of any significant changes through your registered email address or by posting a notice on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your information, we're here to help. You can reach our privacy team through multiple channels.
We aim to respond to all privacy-related inquiries within 72 hours. For urgent matters, please call our support line during business hours.